Supply Chain Coordinator Full Time NEW

Position: Supply Chain Coordinator

Position Type: Full-Time

Salary: $80,000 plus superannuation per annum

Location: Sydney NSW 2000

Our client Babyboo is a rapidly scaling Australian fashion eCommerce brand, shipping statement pieces around the world. They exist to empower women to look and feel incredible for their most special moments from first click to final wear.

They move fast, obsess over detail and build systems that allow them to scale globally without compromising experience. With a strong foothold in Australia and the USA, and a growing international presence across 145+ countries, they are building an iconic global occasion wear brand powered by operational excellence.

As they grow, precision, visibility and proactive coordination across their global supply chain is critical and that’s where this role comes in.

Role Summary

We are looking for a highly organised and commercially aware Supply Chain Coordinator to own the day-to-day execution of inbound freight and stock flow across their AU and US markets.

This role sits at the centre of suppliers, freight forwarders, warehouses and internal teams ensuring product moves seamlessly from ex-factory through to warehouse delivery.

You will manage inbound freight across air and sea, monitor timelines and documentation, mitigate delays and ensure launch readiness.

This is not just a coordination role. It is about owning inbound execution with precision, anticipating risks before they escalate, and maintaining visibility across every moving part of our global supply chain.

Key Duties and Responsibilities:

Inbound Freight Coordination

• Own the end-to-end execution of inbound freight across air and sea for AU and US markets.
• Coordinate and track shipments from ex-factory through to final warehouse delivery.
• Book and manage weekly inbound freight in line with approved freight plans and timelines.
• Monitor ETAs, shipment delays and routing changes, proactively communicating risks and updates.
• Liaise directly with freight forwarders to ensure smooth transit and issue resolution.

Documentation and Compliance

• Ensure accurate and timely documentation flow between suppliers, freight forwarders and 3PL warehouses.
• Verify shipping documentation including invoices, packing lists and freight paperwork.
• Support smooth customs clearance processes by ensuring required documentation is complete and accurate.

Warehouse Coordination and Issue Resolution

• Monitor warehouse deliveries and booking confirmations.
• Investigate discrepancies, missed bookings, delivery delays or stock variances.
• Act as first-line resolution for inbound operational issues, escalating systemic risks when required.
• Maintain strong working relationships with 3PL partners to ensure service levels are met.

Inventory and Packaging Oversight

• Own packaging inventory levels across warehouses, flagging low-stock risks and coordinating reorders.
• Monitor stock arrivals against launch and pre-order timelines to ensure readiness.
• Support accurate inventory loading and inbound data accuracy.

Reporting and Cross-Functional Communication

• Provide accurate data inputs to support inbound freight performance reporting.
• Maintain visibility across shipment status for Planning, Production and Operations teams.
• Communicate inbound updates clearly and proactively to relevant stakeholders.
• Identify recurring operational issues and recommend process improvements.

Requirements:

• Bachelor degree or higher qualification in relevant field
• A minimum of 12 months experience as a Supply Chain Coordinator
• Experience in inbound logistics, freight coordination or supply chain operations, ideally within retail or eCommerce.
• Confidence managing international air and sea freight end-to-end.
• Experience liaising directly with freight forwarders and 3PL warehouses.
• Strong attention to detail and ability to manage multiple moving parts simultaneously.
• Calm, solutions-focused mindset under pressure.
• Intermediate Excel or Google Sheets skills (pivot tables, lookups, variance tracking).
• Commercial awareness – you anticipate issues before they become problems.
• Strong organisational and communication skills.

Why You’ll Love Working at Babyboo

• Impact: You’ll play a critical role in ensuring product lands on time and launches flawlessly across global markets.
• Growth: We’re scaling internationally, creating opportunity to expand your ownership and deepen your supply chain expertise.
• Perks: Birthday annual leave, enhanced parental leave, Masterclass subscription, access to ClassPass and the BABYBOO Thrive Program supporting physical and mental wellness, generous clothing allowances and exclusive staff discounts.
• Hybrid: A mix of HQ collaboration and focused work-from-home days.
• Team: A high-energy, supportive team who care deeply about operational excellence and having fun while building something iconic.